Document 01 — sync.photos
Privacy policy
Last updated 12 November 2026
sync.photos syncs photos and videos directly between devices you own. We designed it so we never receive your photos, videos, album names or anything else in your library. This policy explains the small amount of information our services do handle.
Who we are
This policy covers the sync.photos apps for iPhone, Android and Mac, and this website. You can contact us at hi@sync.photos.
What we collect
- No account. You don’t give us a name, email address, phone number or password.
- Device keys stay on your device. Each device creates its own encryption keys. Private keys never leave the device. Connections between your devices use TLS 1.3, authenticated with those keys, which you confirm when pairing.
- Connection service. To help two of your devices find each other over the internet, our connection service briefly handles their IP addresses and temporary session IDs. It does not receive photos, file names, dates, places or album names.
- Notifications. If you allow notifications, a push token from Apple or Google may be used to prompt your other device to open sync.photos. Notifications carry no photo data.
- Optional diagnostics. Only if you turn on Share diagnostics. Reports never include photos, file names, places or album names.
- This website. sync.photos the website uses no cookies, analytics or advertising. It is hosted on Cloudflare, which processes technical data such as IP addresses to serve pages securely.
What we never collect
- Your photos, videos or their thumbnails
- Album names, captions, capture dates or locations
- Contacts, advertising identifiers or browsing activity
We don’t sell data, show ads or build profiles.
Relay traffic
Sometimes two devices can’t connect directly over the internet. If relay is enabled, encrypted traffic may pass through a relay server. The relay only forwards data it cannot read and does not store it.
Other services on your device
If iCloud Photos, Google Photos or another backup service is turned on, it may upload photos that sync.photos adds to that device. Those services are governed by their own policies.
Children
sync.photos is not directed at children under 13. We don’t knowingly collect personal information from children.
Your choices
- Keep Internet sync off (the default) so devices only connect nearby.
- Leave Share diagnostics off (the default).
- Exclude albums or mark photos Never Sync so they never leave a device.
- Remove a device at any time to stop future syncs with it.
Retention
Connection session data is kept only while your devices are connecting. Diagnostics reports, if you send them, are kept only as long as needed to fix the problems they describe. We keep nothing else, because we receive nothing else.
Contact
Questions or requests: hi@sync.photos.
Changes
If we change this policy we’ll update the date above and, for meaningful changes, tell you in the app before they take effect.